Preston chair in natural...
Color-Black
Contact with us
Here are some of the questions we get asked most often
All furniture is guaranteed for 2 years from the date of receipt.
We have a special portal for professionals. Provide us your business details through the following link and we will see if your business is suitable to enter this portal.
You have 14 days to return any product.
Return shipping costs are at the customer's expense, but please note that both the shipping of the product and the return have a significant environmental impact.
Recommendations before buying:
1. Review all product specifications.
2. Check all the images in the product sheet.
3. Check the image with the product measurements.
4. Measure the area where you plan to use the furniture.
5. If you need further assistance, please contact the customer service department before placing an order.
Invoices can take between 24 and 48 hours to be prepared.
If you need the invoice you can contact our customer service department directly.
Our entire catalog is designed in Europe and manufactured in different areas of Asia.
In order to pass the strict quality controls that are made to the furniture when crossing any border, all our products are certified with quality control documentation.
All our furniture is certified to enter the European Union with the quality control certificate, so all of them can support 120 kg.
The shipping company will contact you with the corresponding shipping information.
If the carrier has not contacted you within 24 business hours of being notified that your order has been shipped, please contact our customer service team who will be happy to assist you.
If your product has arrived damaged, you must contact us, providing us with the following information:
- Order number.
- Reference of the affected product.
- Images of the product damage.
- Images of the product packaging.
- With this information we will initiate the processing of the product exchange.
Delivery times depend on the size of the packages and the shipping address. Below is a breakdown of the estimated delivery time per country:
| Country | Package -300 cm³ | Package +300 cm³ | Palletized shipping |
| Spain | 24-hour service | 72 hour service | 72 hour service |
| Portugal | 24-hour service | 72 hour service | 72 hour service |
| France | 72 hour service | Service 5-10 days | 72 hour service |
| Germany | 72 hour service | Service 5-10 days | 72 hour service |
| Italy | 72 hour service | Service 5-10 days | 72 hour service |
| Belgium | 72 hour service | Service 5-10 days | 72 hour service |
| Netherlands | 72 hour service | Service 5-10 days | 72 hour service |
| Austria | 72 hour service | Service 5-10 days | 72 hour service |
| Monaco | 72 hour service | Service 5-10 days | 72 hour service |
| Luxembourg | 72 hour service | Service 5-10 days | 72 hour service |
| Czech Republic | 72 hour service | Service 5-10 days | 72 hour service |
| Poland | 72 hour service | Service 5-10 days | 72 hour service |
| Sweden | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Finland | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Bulgaria | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Croatia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Denmark | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Slovakia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Slovenia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Estonia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Ireland | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Lithuania | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Latvia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Romania | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Hungary | Service 5-10 days | Service 5-15 days | Service 5-10 days |
The data in this table are calculated on working days, excluding weekends and holidays.
If your country is not included in this table and you would like to place an order with us, please contact our customer service department for more information on how to place your order.
It will depend on the shipping company, depending on the address of the shipment and the customer's available schedule, to be able to offer the option of arranging delivery at a specific time.
To process your product warranty, we will need the following information:
- Order number.
- Date of the order.
- Reason for the claim.
- Images of the product problem.
- With this information we will be able to initiate the claim.
No, the shipment does not include delivery to the plant.
If you need a delivery to the plant, you must contact our customer service department to request a quote from the transport company.